IT Support & Device Management
Supporting your technology
Keeping your systems running smoothly, securely, and efficiently.
Providing dependable, proactive technical support that ensures every device and system performs at its best. We deliver proactive IT support that detects and resolves issues before they cause disruption – helping your business maintain productivity and reduce downtime.
By combining expert device management with advanced monitoring tools, we keep your systems secure, updated, and optimised for performance. Whether you need ongoing technical support, managed IT services, or full infrastructure oversight, our team ensures your devices and networks remain reliable, efficient, and ready to grow with your business.
Our IT management services cover:
Computer / Laptop setup, maintenance and repair
There can be many reasons why your business would be at risk from data loss. You could suffer a power failure, fire, office flood or even file loss due to human error. Either way, the result can be catastrophic. Having your data backed up offsite means you’re always one step ahead, while establishing a disaster recovery plan as part of your Business Continuity and Cyber Security strategy means you’ll be able to get back-up and running with minimal disruption. We have experience of working with SME’s to establish clear and robust strategies to avoid these mission critical issues and keep your business running securely. This includes:
• File, folder, and VM replication & backup
• Cloud services
• Disaster planning and recovery
Server maintenance and repair
Servers sit at the heart of all enterprises. Maintaining them is vital in order to keep software up-to-date and the equipment running smoothly, so that the risk of downtime, data loss and total or partial network faliure is reduced to a minimum. Vital tasks include reviewing the server’s performance, ensuring that automated system monitoring utilities are properly installed and configured, identifying potential security risks and regular back-up of data. We manage all of this for you to ensure business continuity.
Remote monitoring and management
We’re able to monitor and manage your IT infrastructure remotely, 24/7/365, giving us the ability to install updates, identify issues and undertake pro-active maintenance. This gives you better performance, security and peace of mind – and less hassle. We offer:
• Fully featured, secure platforms to remotely monitor endpoints
• Proactive issue resolution
• Discovery and inventory IT infrastructure
• Improved system uptime, performance and stability
• Increased service delivery efficiency – and reduced cost.
Leveraging the powerful automation and monitoring capabilities of Kaseya VSA, we provide proactive IT support and device management that keeps your systems secure, updated, and performing at their best. From setup and maintenance to continuous remote oversight, our approach ensures issues are identified and resolved before they impact your business operations.