Unified Comms

Voice Communications

The future of telecoms is moving away from traditional PBX systems to integrated Unified Communications which bridge the data and voice network. This allows the phone system access to your Outlook contacts and Calendar items and computer systems access to the phone system. These systems can integrate with billing and CRM systems with some obvious advantages.

The featureset is too extensive to detail here but some of the most tangible benefits of this system are:

  • see who is calling on the computer when the phone rings
  • what calls you missed when you were away from your desk
  • when they called
  • availability of others on the system
  • voice mail delivered to your inbox
  • single number/multiple phones

Marke Solutions are Cisco partners so we supply fit configure Cisco UC systems. Something like 85% of Fortune 500 companies use the Cisco Collaboration Solutions.